Centru de asistență
Ghiduri și articole ca să profitați la maximum de Cepaos.
Introducere
Operațiuni
How to register a harvest
Step by step to record grape reception in the cellar, from picking through weighing and vessel assignment.
3 minHow to record rackings and blends
Guide to recording rackings between vessels and blend operations in Cepaos, keeping full traceability.
4 minManaging vineyard blocks
How to create, organize and manage your blocks and vineyards in Cepaos, including the interactive map and cadastral data.
3 minEquipment or sensor? What each thing is
The difference between connected equipment, cellar sensors, the gateway and scales in Cepaos — and where to find each one in the menu.
3 minYour first connected equipment in Cepaos, step by step
How to connect your first piece of winery equipment —directly over the internet or through a Cepaos Gateway—, see the first reading arrive and get alerts.
5 minComercial
General
User roles and permissions
How roles and permissions work in Cepaos: who can view, edit and manage each section of the platform.
4 minHow to contact support
All the ways to reach the Cepaos support team: chat, email and office hours.
4 minI'm a consultant winemaker: how my account works
The free consultant winemaker account in Cepaos: how wineries invite you, what you can do at each access level, how to switch wineries, and confidentiality between clients.
3 minHow to invite a consultant winemaker to your winery
Invite your consultant winemaker from Settings → Team: the difference between Read only and Advisor, immediate revocation, and why it costs the consultant nothing.
2 min